ITIL is one such certification that is considered to be of significant value by majority of the organizations in North America. Basically, ITIL is for managing the growing dependence of organizations on Information Technology services to meet business needs.

Its requirement in recent times is simply inevitable. ITIL is a globally recognized framework that describes the processes, management tasks, and checklists that are not specific to any single organization.

Its main purpose is to demonstrate compliance and measure improvement in IT-related service delivery. The better your understanding of the framework, the higher are the chances of securing good jobs.

ITIL training offered by SDL at Mississauga, Canada (both classroom and online) has been recognized by the industry to be of outstanding quality.

ITIL training center in Mississauga | ITIL V3 Foundation classroom training center in Canada

Basic structure and importance of ITIL training:

  • The ITIL Certification training uses a modular approach that allows students to build a foundation and then specialize in advanced concepts going forward.
  • We at SDL provide ITIL classroom training that will give a new impetus and boost to your career.
  • There are many levels of this certification but the basic one is called ITIL v3 Foundation. The expert level of ITIL certification is mainly for those who are already Foundation certified and are interested to gain knowledge in specific areas of services. SDL offers expert-level training online only.
  • The training mainly focuses on the key elements, concepts, and terminologies associated with ITIL service lifecycle management, including ITIL lifecycle phase interactions and outcomes, ITSM processes, and service management best practices.

This course is offered to both individuals and business organizations. ITIL training offered by SDL helps professionals to gain knowledge and acquire skills in cutting-edge IT services, a must in today’s organizations.

Though ITIL appears to be associated with the IT sector but essentially it covers different concepts of service management that is being implemented in wide range of industries like healthcare, manufacturing, finance and other service industry.