Description:
Sixth Dimension Learning is a reputed institute well known for providing high quality education at affordable price. We do not compromise on the quality of our trainers. Our trainers are well known in the industry for imparting training in their field of expertise. Visit our website www.sixthdimensionlearning.com to see the profile of our trainers.
Learning Objectives:
The course prepares individuals to understand: What is ITIL; its strategic and operational benefits; and an overview of ITIL’s certification program ITIL’s key concepts, definitions and objectives ITIL’s “service-driven lifecycle” approach, and the structure, components and processes and functions of the five core ITIL books. For each of the five core books and the related processes and functions, the course provides: A high-level description of the main activities, goals and benefits.
Course Hours: 21 Hours (PMI PDUs: 21)